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Helicone

AI Observability · Evaluated by Moneda AI

Teams already running Helicone, or teams that specifically want its self-hosted proxy

CategoryAI Observability

FromHobby: 10,000 requests/month, 1 GB storage, 1 seat, 1 organization, 7-day retention. The page calls the requests free and does not print a Hobby dollar pricechecked 2026-10-10

Best forTeams already running Helicone, or teams that specifically want its self-hosted proxy

Wins0 of 2

What it’s for

  • LLM request logging through a gateway
  • Cost and latency monitoring
  • Self-hosting still documented after the Mintlify acquisition

Pricing

Job fit, data protection, and security

Sourced entity notes for buyers who need more than a feature list. Claims link to vendor docs — re-check before regulated or privileged use.

Deploymentcloud · self-host

Job fit

  • conditionalobservability

    Fit only when the team already runs Helicone or has chosen its self-hosted proxy. The 3 March 2026 letter puts the product in maintenance mode, so it is a poor start for a new buyer.

    Sourcechecked 10 Oct 2026

Data protection

Training on customer data
NoSourcechecked 28 Aug 2026
Retention
Hobby 7 days, Pro 1 month, Team 3 months, Enterprise forever, on the pricing page.Sourcechecked 10 Oct 2026
Residency
US/EU (configurable for self-host)Sourcechecked 28 Aug 2026

Security

Certifications / controlsSOC-2 listed on the Team plan · HIPAA listed on the Team planchecked 10 Oct 2026

Trust / security source

Would not choose if

  • You are a new buyer and you need a product that is still adding features. Helicone's 3 March 2026 letter limits ongoing work to security updates, new models, and bug and performance fixes.
  • You need a published per-request overage rate. The pricing page says usage-based pricing applies and does not print that rate.
  • You wanted SOC 2 or HIPAA on the Hobby or Pro plan. The pricing page lists those on Team.

Where Helicone appears — and how it did

Helicone is an LLM gateway and observability product. Mintlify acquired it on 3 March 2026. The founders’ letter says the service stays up in maintenance mode. Moneda does not send new buyers here. The comparison is Helicone vs Arize. Teams leaving it for an open-source or LangChain stack should read Langfuse vs LangSmith.